Change or Return Products

Based on your best possible service, our pharmacy gives you the opportunity to change or return the product you bought from our online store within fourteen (14) calendar days from the day of invoicing. The time period is calculated between the day of invoicing to the customer and the day of arrival of the returned product to the company.

The product should not have been used or tested. In addition, its packaging should not be opened, worn or damaged. The product should be accompanied by all the contents of the package, such as accessories, manuals and more. Upon receipt of the returned product the company will check the condition of it and its packaging. If all the terms and conditions are met, it will give its approval for the completion of the process.

The product must be accompanied by the relevant purchase document proving the transaction (Retail Receipt or Shipping Receipt).

The product should be delivered to our pharmacy. Shipping costs of the returned product are borne by the buyer. Exclude the case where the product is returned due to sending an error or defective product from our pharmacy. Our company has special agreements with transport companies and courier companies, we can arrange the receipt of the product from your place with very low charges.

You should contact our pharmacy either by phone (tel .: 2310613126 , 2310631025 ) or by sending an email to info@zachospharmacy.gr stating the reasons for the change or return. Our pharmacy reserves the right not to accept a product refund unless first notified.

Returns of products that do not meet the above conditions will not be accepted.

Order Cancellation

You place your order for execution only after completing all the steps of the shopping cart and viewing the corresponding message. If after completing the order you wish to cancel it, you should contact us directly, either by phone, at 2310 631025 either via the contact form or at & nbsp; info@zachospharmacy.gr & stating in all the above cases the Name and Number of your Order.

Note: For orders received by the courier company for shipment to the customer, cancellation can not be made.